This position requires candidates to have a US work permit. Please do not apply if you are not legally able to work in the United States.
-Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time.
The Ritz-Carlton, New Orleans is the "Crown Jewel of the Crescent City." Louisiana's only AAA Five Diamond luxury hotel, this 527-room property continues to receive worldwide accolades for its service, restaurants, lounges, live entertainment and world-class spa.
A historic restoration and renovation effort yielded over 20,000 square feet of meeting space, a spectacular French Quarter-style courtyard, a rooftop penthouse and panoramic views of New Orleans.